Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web ("we") collects, uses, and protects your personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via contact form.
- Technical data: our host logs IP, browser, pages, and timestamps to deliver and secure the site.
No advertising or analytics cookies. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent/contract steps — when you contact us.
- Legitimate interests — site operation, security, and enquiry responses.
- Legal obligation — required data retention/disclosure.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — contact-form email delivery.
- Google — web font delivery.
- Cal.com — booking calendar (when opened).
We do not sell/share data for cross-context behavioral ads.
5. International transfers
We’re EU-based but serve US clients; data may be processed in the EU/US under safeguards like SCCs.
6. Data retention
Contact-form data is kept only as needed, then deleted/anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with local authorities.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, correct data, or opt out of "sale"/"sharing." We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com